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At iotics, we're dedicated to helping you craft a more convenient and innovative living space.
We've noticed some recurring questions from our customers, and today, we'd like to select a few and provide answers.
What is the difference between touch switches and normal switches?
iotics Touch Switches use touch technology, so a gentle finger tap turns your lights and devices on or off. No more old-school switches to flip – it's the cool and modern way to control your home.
Do I have to change all the switches in my house?
Start small! Begin with a few switches in frequently used rooms like your hall or bedroom. This lets you experience them and get used to their convenience. If you're building a new house and want lots of smart switches, make sure you have a strong Wi-Fi router. Check out this guide for help on wi-fi routers.
Do I need any special requirements to install the switch?
Installing iotics switches is a breeze! No fancy stuff needed. Just make sure you've got the right-size console boxes ready to go. Need help picking the perfect fit? Check out our guide on Choosing the Right Console Box.
What is a console box, and how do I know which one to purchase?
A console box is a small metal box in your wall that holds switches. The size depends on the switch you're installing. Our article on Compatible Console Boxes will help you make an informed decision.
What will be the regular service for these switches?
Our switches are designed for hassle-free operation. We use over-the-air [OTA] updates to send improvements and new features straight to your phone through the iotics app. Your switches will stay top-notch and continuously enhance your smart home experience.
If you have any further questions or require additional assistance, please feel free to reach out to us.
We're here to ensure that your experience with iotics is nothing short of exceptional!